“Terms and Conditions for Publix Gift Cards
Purchase or use of the Publix Gift Card constitutes acceptance of the following terms: All Gift Cards ordered on our Web site are deemed purchased in and issued from the State of Florida. You agree that the substantive laws of the State of Florida will govern your purchase of a Gift Card online, without giving effect to any conflict of laws principles that otherwise might result in the application of the substantive laws of another jurisdiction. Further, you agree that any dispute relating in any way to your online purchase of a Gift Card shall be submitted to confidential binding arbitration in Lakeland, Florida.
By purchasing or using Publix Gift Cards, you are certifying and representing to Publix Super Markets, Inc. that the activities in connection with which the Gift Cards will be used will comply with these Terms and Conditions and all applicable laws, rules and regulations, and that the Gift Cards will not be used in any manner that is misleading, deceptive, fraudulent, unfair or otherwise harmful to consumers. In addition, you agree to defend and indemnify Publix Super Markets, Inc. and its subsidiaries and affiliates from and against any claims, expenses or liabilities made against or incurred by any of them in connection with your purchase or use of the Gift Cards or violation of any of these Terms and Conditions.
The Gift Card may be used at any Publix location toward the purchase of merchandise and at Pix Gasoline-Convenience Stores. The Gift Card may not be applied toward money services such as purchasing of Money Orders, Wire Transfers, etc. Gift Cards may not be used to purchase alcohol, tobacco, or lottery tickets. Purchases will be deducted from the card value until the balance reaches zero. Additional value may be added to the Gift Card at any time, at any Publix location. If a Gift Card has a zero balance for at least one hundred and eighty (180) days, the Gift Card will deactivate. Publix Gift Cards have no implied warranties and are not a credit card or debit card. Gift Cards cannot be redeemed for cash nor may you return merchandise or cancel services obtained with the Card for a cash refund. Resale of Gift Cards is strictly prohibited. Publix is not responsible for lost, stolen, or damaged cards or any unauthorized card use, and will not replace lost, stolen or damaged cards. If your purchase exceeds the value remaining on the Gift Card, you must pay for the excess at the time of purchase.
Publix Gift Cards may be used as personal or business gifts, but may not be used in connection with any marketing, advertising or other promotional activities (including without limitation via Web sites, Internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts) unless you obtain Publix Super Markets, Inc.'s prior written approval, which may be withheld by Publix in its sole discretion. Such approval shall be conditioned on, among other things, execution of and compliance with a Gift Card license agreement between you and Publix. Use of Publix Super Markets, Inc.'s name, logo, trade dress (including any image/likeness of the cards) or trademarks (or those of any of its subsidiaries or affiliates) in connection with the purchase or use of Publix Gift Cards is strictly prohibited. Furthermore, the use of Publix Gift Cards in any manner that states or implies that any person, Web site, business or product or service is endorsed or sponsored by, or otherwise affiliated with Publix Super Markets, Inc. or any of its subsidiaries or affiliates is prohibited.
We retain the right to amend or discontinue the Publix Super Markets Inc. Gift Card program and these Terms and Conditions at any time and at our discretion. We may cancel your right to use the Publix Gift Card at any time and require you to return the Gift Card to us. In such an event, a check will be mailed to you for the remaining value upon Publix's receipt of the returned Gift Card from you.
Through the Publix Web site, you may be able to purchase nonrefundable Gift Cards in denominations from $5 to $500. Subject to certain limitations and restrictions, the Gift Cards are redeemable at all Publix stores. Your purchases on our Web site are subject to the following terms:
• Only those individuals with a valid credit card may purchase a Publix Gift Card.
•Payment is by credit card only. Currently, we accept Visa, MasterCard, Discover, and American Express issued in the United States. Cash, personal checks, cashiers/certified checks, money orders, or any other form of payment will not be accepted. Your credit card will be billed when your order is submitted by you.
•Submission of your order constitutes an offer by you to purchase, and Publix reserves the right to accept or reject your offer. Acceptance of an offer occurs when the order is accepted by Publix and your credit card is successfully billed. After submitting your order, you will be shown an order confirmation page and confirmation e-mail will be sent to the address you provide on the form. You should either print the order confirmation page and/or keep the e-mail confirmation for your records.
• Gift Card prices do not include any sales, use, privilege, excise, or any other tax, duty, tariff, or assessment that may arise, and payment of any such costs are your responsibility.
You can expect your Gift Card to be delivered in 2-5 business days. Unless otherwise agreed by Publix, all orders will be shipped via USPS First Class Mail, Federal Express or UPS, and shall be delivered to the shipping address in your order. Risk of loss and title will pass to you upon delivery of the Gift Card to the shipper. You will bear the risk of delay and increased costs of shipment. With the exception of Canada, we cannot accept orders with a billing or shipping address outside of the United States.
Back-to-School Gift Card
NEW! Your student will love receiving this card, and you’ll love the convenience it offers. You get the “parent fill card” and load it with any amount you choose over $5. Your child gets the “student spend card” and can use it for groceries at any Publix. Reload the card anytime you want, either at Publix, or by just calling 800-830-8159 (toll free).
The Perfect Gift for Everyone!
View Gift Card Designs
Are you looking for a way to show your appreciation to employees, delight vendors, or thank your best customers? Publix gift cards make terrific company rewards, gifts for birthdays, weddings, graduations, and just about any occasion you can think of. They're also great to present to your child's teacher, a favorite aunt, or the neighbor who's been so helpful. Check out these Publix gift card advantages:
•Quick and Easy—Publix gift cards are easy to purchase. It only takes a few minutes to order, and you can select any amount, from $5 to $500 per card.
•Free Shipping—All orders are sent standard shipping at no charge within one business day, and expected delivery time is 2–5 business days. For expedited shipping options, please call us toll-free at 1-800-830-8159.
Note: During the holiday season, shipping may be delayed due to heavy volume.
•Discounts Available—You may receive a discount on your purchase of Publix gift cards totaling $3,000 or more per order. See our Publix Gift Card Discount Program for details.
•Attractive Designs—You can purchase any of the gift card designs shown below online or by calling our corporate office. Other designs may be available at your neighborhood Publix, Publix GreenWise Market, Publix Sabor, or PIX, and can be redeemed at any of these locations.
•Holiday Deadline—Due to our heavy volume, we are unable to guarantee Thanksgiving orders made after Friday, November 18th.
Three Easy Ways to Order
•Online—Whether you're sending a gift or placing a corporate order, it's easy. Just select a design, enter the quantity and dollar amount, provide your shipping and billing information, and we'll send your card(s) directly to the designated recipient.
•In-Store—You can purchase Publix gift cards at any register along with the rest of your purchases.
•By Phone—Call us toll-free at 1-800-830-8159. Our gift card staff is available to take your call Monday through Friday, 8:00 a.m. to 6:00 p.m. EDT. Just tell us what you need; we’ll take care of the rest.
For online and phone orders, we accept VISA, MasterCard, American Express, and Discover. Please call us at 1-800-830-8159 to process your order. We are unable to accept a credit or debit card issued to you outside the United States.
If you're purchasing gift cards at your neighborhood Publix, Publix GreenWise Market, Publix Sabor, or Pix, we also accept checks and cash.
Q: How can I purchase a Publix gift card?
A: There are several ways. You may purchase a gift card for any occasion in an amount up to $500 at the Customer Service Desk in any of our stores using cash, check, debit or credit card. Or, submit your order online at our gift card web site. If you prefer, call 800-830-8159 and pay with a regular check, cashier's check or a credit card.
Q: Where can I purchase Publix gift cards?
A: Publix gift cards can be found near the checkout lanes or in the greeting card section at any of our stores. For a large number of cards or for business purchases, you may order the gift cards through www.publix.com/gift or by phone by calling 1-800-830-8159.
Q: How can I purchase a large number of Publix gift cards?
A: Though customers may purchase any number of gift cards in our stores, we ask that purchases of 10 or more gift cards be done at the customer service counter rather than at a register. Because of the time it takes to activate cards, customers wanting to purchase more than 30 cards may find it more convenient and easier to place their order online at www.publix.com/gift or order by phone by calling 1-800-830-8159.
Q: Can I receive a discount on large orders?
A: Purchases over $3,000 may qualify for our tiered discount program when you buy Publix gift cards online* or by phone at 1-800-830-8159.
*Orders $5,000 or greater are available by phone only.
Q: Can I purchase Publix gift cards at other retailers?
A: No. Publix Gift cards are only available for purchase at Publix locations, online at www.publix.com/gift or by phone by calling 1-800-830-8159.
Q: What denominations are available?
A: Publix gift cards can be purchased for any amount between $5 and $500.
Q: Will service fees be deducted from my Publix gift card?
A: Publix does not charge any fees on gift cards. Your entire unused balance will remain on the Card.
Q: Does my Publix gift card have an expiration date?
A: Publix gift cards do not expire.
Q: How can I check the balance of my Publix gift card?
A: The balance will be printed on your receipt each time you use your Publix gift card. If you no longer have your receipt, you may also check your balance at customer service in the store.
Q: Can I add value to a Publix gift card?
A: Yes. The balance of a Publix gift card can be increased when presented at any register in our stores. The new balance cannot exceed the $500 limit. Corporate customers may also add value by calling 1-800-830-8159.
Q: Can I add value to a Publix gift card that I gave to someone else?
A: Yes. The balance of a Publix gift card can be increased when presented at any register in our stores. The new balance cannot exceed the $500 limit. Corporate Customers may also add value by calling 1-800-830-8159.
Q: Can I receive cash back for my gift card?
A: You cannot receive cash back for your gift card. It can only be used to purchase merchandise at Publix.
Q: Can I restrict the types of items someone can purchase?
A: For orders placed online or by phone, cards can be labeled with restrictions for no alcohol, tobacco, or lottery.
Q: What happens if I lose my Publix gift card?
A: The Publix gift card cannot be replaced if lost or stolen.
Q: Can I return a Publix gift card?
A: Publix gift cards cannot be returned. However, they can be used to purchase any merchandise within the store.
Q: My gift card does not seem to be working.
A: Please talk with an associate at the customer service desk if your card is not working. If the issue cannot be resolved in the store, please call 1-877-773-7865 for cards purchased in the store or 1-800-830-8159 for cards purchased either through the corporate office or Publix.com.
Q: Whom can I contact with a question regarding a Publix gift card transaction?
A: Please call 1-877-773-7865 for assistance.
Q: The online order form will not process my order. What should I do?
A: If you are having problems with the online order form, please confirm you are entering all information correctly and using a valid credit card. If instructed to contact your bank, please call the customer service number on the back of your credit card. For all other issues, you may contact the Publix gift card team by either using the Gift Card Inquiry form or calling 1-800-830-8159 for assistance.
Q: How can I check the status of an order placed online?
A: You may use the Gift Card Inquiry form to send a message to the Publix gift card team to check the status of your order. You may also call 1-800-830-8159. Please allow 2-5 business days for shipping, once the order has been received.
Q: How can I cancel an order made online?
A: Call 1-800-830-8159 to cancel an order. Orders cannot be cancelled after the order has been shipped.
Q: It has been more than 5 days and I have not received my gift cards that I ordered online. What should I do?
A: Use the Gift Card Inquiry form or call 1-800-830-8159 to check the status of your order” – Publix web site